Dear Alan

We are really excited at the possibility of helping you with your Customer Service Video. Find below some videos relevant to the style we are thinking for your video.

This project is difficult to budget for, since potentially there are lots of locations (the shop, the location the buyer is, the route taken by the delivery). Also, the cast of characters, depending whether we use actors or your staff etc. We suggest you consider a budget of £9,500 – £15,000 depending on these factors.

This would include:

  • time for Discovery around the project, to ensure we’re making the right kind of video to achieve your goals
  • one day’s filming around London
  • editing into a sequence/short sequences
  • adding graphics to illustrate

Please get back to us with any questions you have.

Many thanks,



Read about the project here

Read about the project here

Read about the project here


See how we make an animation